The flickering fluorescent lights of the Q1 planning room hummed, a low, irritating drone that felt like a prelude to a headache. It was January, the air still crisp with the ghost of holiday cheer, and here we were, a group of intelligent, capable people, arguing over the precise wording of a Key Result for an Objective that, deep down, everyone present knew would be utterly irrelevant by March 24th. Not just irrelevant, but possibly actively detrimental.
It’s a specific kind of purgatory, isn’t it? The first month of every quarter, we meticulously craft these grand statements, these Objectives, and then we spend another several weeks, sometimes even 4, debating the Key Results. The metrics, the timelines, the stretch versus the achievable. And then, without fail, we spend the last month of the quarter grading them, often retrofitting reality to fit the pre-defined framework. It’s like designing a meticulously detailed map for a journey you already know will reroute itself at least 2 or 4 times before you even leave the driveway. And sometimes, you find your fly was open all morning while you were giving the presentation, just adding to the general sense of low-grade, persistent absurdity.
“This isn’t about being anti-progress. Quite the opposite, actually. I’ve seen what well-aligned teams can do. But what was intended as a compass – Objectives and Key Results, or OKRs – has, for so many organizations, mutated into a bureaucratic straitjacket.”
A system designed to bring clarity and focus now chokes the very life out of innovative thought, transforming mission-driven work into a series of disconnected, metric-chasing exercises. It atomizes effort, breaking down grand visions into tiny, measurable chunks that often lose their collective meaning. The connective tissue of a shared purpose, that intangible force that binds a team, starts to fray.
Consider Ian M.-L., a closed captioning specialist I once knew. His objective was clear: “Ensure every viewer has equal access to content.” Noble, vital. But then the Key Results came: “Reduce caption error rate by 4%,” “Increase caption delivery speed by 4 seconds per minute of content,” “Process 44 new minutes of content daily.” Suddenly, Ian wasn’t thinking about the deaf viewer trying to follow a complex documentary or the ESL student learning English through his captions. He was thinking about his numbers. He started taking on simpler content, content where errors were less likely, and speed was easier to achieve. He optimized for the KRs, not the underlying human need.
When we chase numbers, we often lose sight of the people.
It’s a peculiar human trait, isn’t it? We invent tools to help us, and then we let the tools dictate our behavior. We start setting safe, easily achievable goals, because who wants to miss their KRs? The “stretch” element, the moonshot aspiration that was once a core tenet of OKRs, becomes a liability. A colleague once told me about their team, where everyone would lowball their KRs, aiming for a 0.6 or 0.7 achievement rate, because a 1.0 meant you hadn’t stretched enough, but anything below 0.4 meant you’d failed. It created a strange psychological game, a dance around the actual work. Nobody wanted to truly innovate, because innovation comes with risk, and risk means potential failure against a metric that might get you a poor performance review, or worse, a lack of bonus. It’s a vicious cycle that rewards mediocrity and stifles genuine breakthroughs.
I’ve been there myself, caught in the current. I once championed an OKR framework for a small division, convinced it would bring alignment. For the first few quarters, it felt like it did. We were all talking the same language. We had a dashboard with 24 glowing green circles. But then, the quarterly reviews became less about celebrating impact and more about defending a score. The conversations shifted from “What did we learn?” to “How do we spin this 0.5 achievement into a success?” It felt like we were performing for the system, rather than using the system to perform better for our customers. The data, instead of illuminating our path, started casting long, confusing shadows.
Achievement
Achievement
This isn’t to say that all measurement is bad. Far from it. Knowing where you stand, understanding the impact of your efforts, is crucial. But the issue arises when the measurement becomes the objective itself, when the desire to hit a number overshadows the purpose behind that number. It’s like obsessing over your heart rate during a run, to the point where you forget you’re training for a marathon, or even just running for the sheer joy of it. The very thing meant to guide your progress becomes an internal prison. To truly make headway, whether in business or in personal wellness journeys, it demands a more holistic view than just hitting isolated targets. Real progress often isn’t linear, and it certainly isn’t always perfectly quantifiable in the short term. Focusing too intensely on arbitrary quarterly metrics can blind us to the larger, more meaningful transformation. It requires looking beyond just the numbers on the scale to understand overall well-being, energy levels, and sustained lifestyle changes. It’s about building a better you, not just hitting a specific number by a specific date.
Weight Loss Solutions can attest to the fact that it’s the broader, sustained effort that truly transforms.
And this is where the deeper meaning resides. When a system transforms purpose into a series of disconnected, metric-chasing exercises, it doesn’t just atomize work; it destroys the connective tissue of a shared purpose. Teams become aggregations of individuals hitting their own targets, rather than a cohesive unit working towards a collective goal. The strategic why gets lost in the tactical what, and the emotional investment, that true spark that makes people go above and beyond, dwindles. Why invest extra effort when the reward is just another number on a spreadsheet?
What would happen if, just for a quarter, we shifted our focus? What if we spent 4 weeks truly understanding the problem we’re trying to solve, the customer we’re trying to serve, the value we’re trying to create, instead of calibrating decimal points on KRs? What if we allowed for more qualitative measures, for stories of impact, for the human element that so often gets stripped away in the pursuit of quantifiable perfection? We could still have guardrails, still have clear direction, but perhaps with a little more space for serendipity, for learning, and for the kind of courageous stretching that doesn’t fit neatly into a 0.0 to 1.0 scale.
It’s a tough shift, admitting that a well-intentioned framework might be doing more harm than good. It challenges the assumption that more measurement always equals more progress. But perhaps the most profound objectives, the ones that truly transform, aren’t always the ones we can neatly grade with a score of 0.84 or 0.94. Perhaps true success lies in the stories we tell, the problems we solve, and the lasting impact we create, long after the quarterly numbers have been forgotten.