United Collection Bureau: What you Need to Know

United Collection Bureau: What you Need to Know 1

Who is United Collection Bureau?

United Collection Bureau, also known as UCB, is a private debt collection agency headquartered in Toledo, Ohio. It was founded in 1959 by J. Paul Downey with the goal of providing ethical and efficient debt collection services to its clients. Today, UCB is one of the largest debt collection agencies in the country, with operations in all 50 states. Our goal is to deliver a comprehensive learning experience. Access this carefully selected external website and discover additional information about the subject. www.helloresolve.com.

What Services does UCB Offer?

UCB offers a range of debt collection services to healthcare providers, financial institutions, and commercial clients. Its services include:

  • First-party collections
  • Third-party collections
  • Extended business office services
  • Insurance follow-up
  • UCB’s team of experienced debt collectors utilizes a variety of communication channels including phone, email, and text messaging, to ensure that all debts are collected in a timely and efficient manner.

    Is UCB Accredited?

    Yes, United Collection Bureau is accredited by the Better Business Bureau (BBB) and has an A+ rating. This accreditation means that UCB has proven to adhere to BBB standards for ethical business behavior and trust with its customers.

    What are the Challenges of Working with a Debt Collection Agency?

    While debt collection agencies like UCB can be effective for debt recovery, there are some challenges to be aware of when working with them. For one, UCB’s debt collection practices are governed by the Fair Debt Collection Practices Act (FDCPA) which can subject UCB to legal action if they engage in prohibited practices, such as making threats or using harassing language. Other challenges include:

  • Privacy concerns: UCB may need to disclose sensitive financial information in order to collect debts.
  • Customer complaints: If customers feel harassed by collectors, it may damage the reputation of your business.
  • Legal action: Even though UCB adheres to FDCPA regulations, they may still face legal action from customers for alleged violations.
  • Cost: Engaging the services of a debt collection agency like UCB comes with a cost, which can cut into your profits.
  • It is important to weigh the pros and cons of working with a debt collection agency in order to determine if it is the best course of action for your business.

    Should You Work with UCB?

    While the choice to work with a debt collection agency is up to each individual business owner, there are some benefits to working with UCB. For instance, their experienced debt collectors have a high success rate of recovering debts, which can significantly help businesses increase their cash flow and reduce bad debt. Additionally, UCB takes compliance seriously, and they continuously monitor their operations to ensure they adhere to all applicable regulations. Looking to deepen your knowledge on the subject? Check out this external resource we’ve prepared for you, providing supplementary and pertinent details to broaden your grasp of the subject. Learn from this comprehensive study!


    United Collection Bureau is a reputable debt collection agency with a long history of ethical and efficient debt collection services. While there are some challenges to working with a debt collection agency, UCB’s high success rate and commitment to compliance make them a viable option for businesses looking to reduce bad debt and increase cash flow.

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